Privacy Policy

This Privacy Policy explains how astronexum Ltd ("we", "us", or "our") collects, uses, and protects your personal information when you use our website and services. We are committed to protecting your privacy and ensuring your personal data is handled in accordance with the General Data Protection Regulation (GDPR) and Irish data protection laws.

Data Controller Information

astronexum Ltd is the data controller for the personal information we collect and process. Our details are:

• Company: astronexum Ltd
• Registration Number: CRO963258
• Address: Quay Street 21, Limerick, V88 3913, Ireland
• Email: privacy@astronexum.top
• Phone: +353 61 359 5337

Data We Collect

We collect various types of personal data when you interact with our website and services. The data collection includes information you provide directly to us and information we collect automatically when you use our website.

Information You Provide

• Contact details (name, email address, phone number, company name)
• Project information and requirements when you request our services
• Communication preferences and enquiry details
• Any other information you choose to provide in contact forms or communications

Information We Collect Automatically

• Website usage data (pages visited, time spent, navigation patterns)
• Device information (browser type, operating system, IP address)
• Cookies and similar tracking technologies (see our Cookie Policy for details)

How We Use Your Information

We use the personal data we collect for various purposes based on legitimate interests and, where required, your consent. Our use of your data includes providing our services, communicating with you, and improving our website and services.

Service Provision

• Responding to your enquiries and providing requested information
• Delivering our ROI analysis services and related consultations
• Managing client relationships and project communications
• Processing payments and maintaining business records

Website Improvement and Analytics

• Analysing website usage to improve user experience
• Understanding visitor preferences and behaviour patterns
• Optimising our website performance and content
• Ensuring website security and preventing fraud

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Legitimate Interests: For business communications, website analytics, and service improvement
• Contract Performance: When providing our ROI analysis services
• Consent: For marketing communications and certain cookies
• Legal Obligation: For compliance with Irish and EU legal requirements

Data Sharing and Third Parties

We do not sell your personal data to third parties. We may share your information in the following circumstances:

• With trusted service providers who assist us in operating our website and business
• When required by law or to protect our legal rights
• In connection with a business transfer or merger (with appropriate safeguards)
• With your explicit consent for specific purposes

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Our data retention periods vary depending on the type of information:

• Contact enquiries: Up to 3 years from last contact
• Client project data: 7 years after project completion for business records
• Website analytics data: Up to 26 months
• Marketing communications: Until you unsubscribe or withdraw consent

Your Rights

Under GDPR and Irish data protection law, you have several rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Request transfer of your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent where processing is based on consent

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include secure data transmission, access controls, regular security assessments, and staff training on data protection principles.

International Transfers

As an Irish company, we primarily process data within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us using the following details:

Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Data Protection Commission of Ireland. You can contact them at www.dataprotection.ie or by phone at +353 (0)761 104 800.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a revised "last updated" date. We encourage you to review this policy periodically.